data protection

privacy policy

The responsible body within the meaning of data protection laws, in particular the EU General Data Protection Regulation (GDPR), is:

Kai Bossling

Siedlungsweg 4

96049 Bamberg

info@franken-wolle.de

Fax: 0951/50 99 746

your rights as a data subject

You can exercise the following rights at any time using the contact details provided

• Information about your data stored by us and its processing (according to Art. 15 GDPR),

• Correction of inaccurate personal data (according to Art. 16 GDPR),

• Deletion of your data stored by us (according to Art. 17 GDPR),

• Restriction of data processing if we are not yet allowed to delete your data due to legal obligations (according to Art. 18 GDPR),

• Objection to the processing of your data by us (according to Art. 7 Para. 3 GDPR) and

• Data portability, provided that you have consented to data processing or have concluded a contract with us (according to Art. 20 GDPR)

If you have given us your consent, you can revoke it at any time with future effect in accordance with Art. 7 Para. 3 GDPR.

In accordance with Art. 77 GDPR, you can lodge a complaint with the supervisory authority responsible for you at any time.

Your competent supervisory authority depends on the federal state in which you live, work or the alleged infringement occurred.

A list of supervisory authorities (for the non-public sector) with addresses can be found at: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html

Purposes of data processing by the responsible body and third parties

We process your personal data only for the purposes stated in this privacy policy.

Your personal data will not be passed on to third parties for purposes other than those stated.

We will only share your personal information with third parties if:

• you have given your express consent to do so,

• the processing is necessary to perform a contract with you,

• the processing is necessary to fulfill a legal obligation,

• the processing is necessary to protect legitimate interests and there is no reason to assume that you have an overriding legitimate interest in not disclosing your data.

deletion or blocking of data

We adhere to the principles of data avoidance and data economy.

We therefore only store your personal data for as long as is necessary to achieve the purposes stated here or as required by the various storage periods stipulated by law.

Once the respective purpose no longer applies or these deadlines have expired, the corresponding data will be blocked or deleted routinely and in accordance with legal requirements.

Collection and storage of personal data as well as the type and purpose of their use

a.) Collection of general information when visiting our website

When you access our website, information of a general nature is automatically and temporarily collected using a cookie.

This information (server log files) includes the type of web browser, the operating system used, the domain name of your Internet service provider, etc. This is exclusively information that does not allow any conclusions to be drawn about you personally.

This information is technically necessary in order to correctly deliver the content of websites you have requested and is mandatory when using the Internet.

They are processed in particular for the following purposes:

• Ensuring a smooth connection to the website,

• Ensuring smooth use of our website,

• Evaluation of system security and stability as well as

• for further administrative purposes.

The legal basis for data processing is Art. 6 Para. 1 S. 1 lit. f GDPR.

The processing of your personal data is based on our legitimate interest in the aforementioned data collection purposes.

We do not use your data to draw conclusions about you personally. The only recipients of the data are the responsible body and, if applicable, the processor.

We may statistically evaluate anonymous information of this type in order to optimize our website and the technology behind it.

b.) Use of our contact form or chat

Contact form:

If you have any questions, you can contact us using the form provided on our website.

It is necessary to provide a valid email address so that we know who the request came from and can answer it.

Further information can be provided voluntarily.

It is your free decision whether you wish to enter this data in the contact form.

Data processing for the purpose of contacting us is carried out in accordance with Art. 6 Paragraph 1 Clause 1 Letter a of GDPR on the basis of your voluntarily given consent.

c.) Orders via our website

When the contract is concluded, your personal data will be entered into an input mask and transmitted to us and stored.

When you place an order through our website, we first collect the following data

• title, first name, last name

• a valid email address,

• Address

This data is collected

• to identify you as our customer;

• to process your order,

• to be able to fulfill and process;

• for invoicing

• to handle any liability claims that may arise and to assert any claims against you;

• to ensure the technical administration of our website;

• to manage our customer data.

As part of the ordering process, your consent will be obtained to process this data.

The data processing is carried out on the basis of your order and/or registration and is necessary for the purposes stated in accordance with Art. 6 Paragraph 1 Clause 1 Letter b of GDPR for the appropriate processing

your order and for the mutual fulfillment of obligations arising from the purchase contract.

The personal data collected by us for the processing of your order will be stored until the expiry of the statutory retention period and then deleted,

unless we are required to do so pursuant to Article 6 Paragraph 1 Clause 1 Letter c of GDPR due to retention and documentation obligations under tax and commercial law (from the German Commercial Code, the German Criminal Code or the German Fiscal Code)

are obliged to store the data for a longer period or you have consented to further storage in accordance with Art. 6 (1) sentence 1 lit. a GDPR.

d.) Registration on our website

When registering to use our personalized services, some personal data is collected, such as name, address, contact and communication data such as telephone number and email address.

If you are registered with us, you can access content and services that we only offer to registered users.

Registered users also have the option of changing or deleting the data provided during registration at any time if necessary.

Of course, we will also provide you with information about the personal data we have stored about you at any time.

We will be happy to correct or delete these data at your request, provided that there are no statutory retention periods to the contrary.

To contact us in this context, please use the contact details provided at the end of this privacy policy.

e.) Newsletter

Based on your express consent, we will regularly send you our newsletter or similar information by email to the email address you provided.

To receive the newsletter, it is sufficient to provide your email address. When you register to receive our newsletter, the data you provide will be used exclusively for this purpose.

Subscribers may also be informed by email about circumstances that are relevant to the service or registration (for example, changes to the newsletter offer or technical conditions).

For effective registration we need a valid email address.

In order to verify that registration is actually carried out by the owner of an email address, we use the “double opt-in” procedure.

For this purpose, we log the order of the newsletter, the sending of a confirmation email and the receipt of the requested response.

No further data is collected. The data is used exclusively for sending the newsletter and is not passed on to third parties.

You can revoke your consent to the storage of your personal data and its use for sending newsletters at any time.

There is a link to this in every newsletter. You can also unsubscribe at any time directly on this website or contact us

Please communicate your request using the contact option provided at the end of this privacy policy.

f.) Comment / rating function

When users leave comments/reviews on our website, this information is stored, as well as the time of their creation and the user name previously chosen, optionally, by the website visitor.

This is for our security, as we can be held liable for illegal content on our website, even if it was created by users.

cookies

Like many other websites, we also use so-called “cookies”.

Cookies are small text files that are transferred from a website server to your hard drive.

This means we automatically receive certain data such as the browser you use, the operating system you use and your connection to the Internet.

Cookies cannot be used to run programs or transmit viruses to a computer.

Using the information contained in cookies, we can make navigation easier for you and ensure that our websites are displayed correctly.

Under no circumstances will the data we collect be passed on to third parties or linked to personal data without your consent.

Of course, you can also view our website without cookies.

Internet browsers are usually set to accept cookies.

In general, you can deactivate the use of cookies at any time via your browser settings.

Please use the help functions of your Internet browser to learn how to change these settings.

Please note that individual functions of our website may not work if you have deactivated the use of cookies.

The data processed by cookies are necessary for the purposes mentioned to protect our legitimate interests and those of third parties in accordance with Art. 6 (1) sentence 1 lit. f GDPR.

provision of paid services

In order to provide paid services, we request additional data, such as payment details, in order to process your order.

We store this data in our systems until the statutory retention periods have expired.

data security

To protect the security of your data during transmission, we use state-of-the-art encryption methods (e.g. SSL) over HTTPS.

We also use suitable technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete

loss, destruction or unauthorized access by third parties. Our security measures are continually being improved in line with technological developments.

Use of Google Analytics

This website uses Google Analytics, a web analysis service provided by Google Inc. (hereinafter: Google). Google Analytics uses so-called “cookies”, which are text files

which are stored on your computer and which enable an analysis of your use of the website.

The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there.

However, due to the activation of IP anonymization on these websites, your IP address will be shortened by Google within member states of the European Union or in other

Contracting States to the Agreement on the European Economic Area had previously been reduced.

On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and

to provide the website operator with further services relating to website and internet usage.

The IP address transmitted by your browser as part of Google Analytics will not be merged with other data held by Google.

The purposes of data processing are to evaluate the use of the website and to compile reports on activities on the website.

Based on the use of the website and the Internet, further related services will then be provided. The processing is based on the legitimate interest of the website operator.

You can prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that

that in this case you may not be able to use all functions of this website to their full extent.

You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data.

by Google by downloading and installing the browser plug-in available under the following link: Browser Add On to deactivate Google Analytics .

In addition or as an alternative to the browser add-on, you can prevent tracking by Google Analytics on our websites by clicking on the corresponding link at the end of this privacy policy.

An opt-out cookie will be installed on your device. This will prevent Google Analytics from collecting data for this website and for this browser in the future as long as the cookie remains installed in your browser.

use of Matomo

This website uses Matomo (formerly Piwik), an open source software for statistical analysis of visitor access.

Matomo uses so-called cookies, which are text files stored on your computer, to help the website analyze how users use the site.

The information generated by the cookie about your use of the website is stored on a server in Germany.

The IP address is anonymized immediately after processing and before storage.

You have the option of preventing the installation of cookies by changing the settings of your browser software.

Please note that if you make such settings, not all functions of this website may be available.

You can decide whether a unique web analysis cookie may be stored in your browser to enable the website operator to collect and analyze various statistical data.

Additionally or alternatively, you can prevent tracking by Matomo on our websites by clicking on the corresponding link at the end of this privacy policy.

An opt-out cookie will be installed on your device. This will prevent Matomo from collecting data for this website in the future as long as the cookie remains installed in your browser.

Use of Google Map

This website uses Google Maps API to visually display geographic information.

When using Google Maps, Google also collects, processes and uses data about how visitors use the map functions.

For more information about data processing by Google, please see the Google Privacy Policy .

There you can also change your personal data protection settings in the data protection center.

Detailed instructions on how to manage your data in connection with Google products can be found here .

social plugins

We offer you the option of using so-called “social media buttons” on our website.

To protect your data, we use the “Shariff” solution during implementation.

As a result, these buttons are only integrated into the website as a graphic that contains a link to the corresponding website of the button provider.

By clicking on the graphic you will be redirected to the services of the respective provider. Only then will your data be sent to the respective provider.

If you do not click on the graphic, no exchange of information will take place between you and the providers of the social media buttons.

Information about the collection and use of your data in social networks can be found in the respective terms of use of the corresponding providers.

You can find more information about the Shariff solution here: http://www.heise.de/ct/artikel/Shariff-Social-Media-Buttons-mit-Datenschutz-2467514.html

We have integrated the social media buttons of the following companies on our website: Facebook, Google, Twitter

Google AdWords

Our website uses Google Conversion Tracking.

If you have accessed our website via an advert placed by Google, Google Adwords will place a cookie on your computer.

The conversion tracking cookie is set when a user clicks on an ad placed by Google. These cookies expire after 30 days and are not used for personal identification.

If the user visits certain pages of our website and the cookie has not yet expired, we and Google can recognize that the user clicked on the ad and was redirected to this page.

Each Google AdWords customer receives a different cookie. Cookies cannot therefore be tracked across AdWords customers' websites.

The information collected using the conversion cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking.

Customers learn the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag.

However, you will not receive any information that can be used to personally identify users.

If you do not wish to participate in tracking, you can refuse the setting of a cookie required for this purpose – for example, by using a browser setting that generally deactivates the automatic setting of cookies.

or set your browser to block cookies from the domain "googleleadservices.com"

Please note that you must not delete the opt-out cookies as long as you do not wish any measurement data to be recorded.

If you have deleted all your cookies in your browser, you must set the respective opt-out cookie again.

Links to third-party websites

The links published on our website are researched and compiled by us with the greatest possible care.

However, we have no influence on the current and future design and content of the linked pages.

We are not responsible for the content of the linked pages and expressly do not adopt the content of these pages as our own.

The provider of the website to which reference is made is solely liable for illegal, incorrect or incomplete contents as well as for damages resulting from the use or non-use of the information.

The liability of the person who merely refers to the publication by means of a link is excluded.

We are only responsible for third-party information if we are aware of it, including any possible illegal or criminal content.

have positive knowledge and it is technically possible and reasonable for us to prevent their use.

change to our privacy policy

We reserve the right to adapt this privacy policy so that it always complies with the current legal requirements or to reflect changes to our services in the privacy policy

implement, e.g. when introducing new services. The new privacy policy will then apply to your next visit.

By asking

If you have any questions about data protection, please send us an email to info@sockenoma.de or use the contact details above.